Privacy Policy

Last updated: October 31, 2025

Your privacy is important to us. It is BikeTowing24x7's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you use our WhatsApp quote form, we may ask for your contact information, including items such as name, mobile phone number, and optional information like your vehicle model and the service you require. With your explicit permission, we may also collect your precise geolocation data to provide an accurate on-site service.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our roadside assistance services
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service.
  • Dispatch our team to your location.
  • Find and prevent fraud

3. Log Files

BikeTowing24x7 follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Data Security

We take the security of your data seriously. While no electronic storage method is 100% secure, we use commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

5. Your Data Protection Rights

You are entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: contact@biketowing24x7.in